Privacy Policy

Privacy Policy

Effective Date: 23rd March 2025

1. Introduction
At Tech Shop Ghana, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and products.

2. Information We Collect
We collect the following types of personal information when you interact with our store:

• Personal Details: Name, phone number, email address, and shipping address.

• Payment Information: Billing address and payment details (processed securely through third-party payment providers).

• Device & Usage Information: IP address, browser type, and how you interact with our website.

• Customer Support Data: Information provided when you contact us for assistance.

3. How We Use Your Information
We use your information to:

• Process and fulfill orders, including payments and shipping.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send promotional emails and updates (with your consent).

• Prevent fraud and ensure security.

4. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal data from unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive data.

• Secure payment processing via trusted third-party providers.

• Limited access to personal data only for authorized personnel.

5. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:

• Shipping partners for order delivery.

• Payment providers for secure transactions.

• Law enforcement agencies when required by law.

6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and improve our services. You can manage your cookie preferences through your browser settings.

7. Your Rights
You have the right to:

• Request access to the personal data we hold about you.

• Request corrections or deletion of your personal data.

• Opt-out of marketing communications at any time.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.

By using Tech Shop Ghana’s services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.